Tried calling them back, no one will answer, but they are "very busy"I never authorized multiple drafts with this company, they seem to think that is the way to do "business"You could always mail them at:BRAND NAME LEASING, INC. 2288 NE 2nd St Bend, OR 97701 US 541-330-1001 fax: 541-330-2607or email them at domains@matrixmailing.comto try and get your point across that way. Forwarding the email to your bank or the receipt for the mail you sent them should convince the bank you tried to deal with this "merchant" and to take the charges off.